Last update: Jun 15, 2018
Crypterum.com and its affiliates (hereinafter, " Crypterum.com ", "we", "us" or "our") are committed to protecting and respecting your privacy.
- the kinds of Personal Information which we may collect about you and how it may be used;
- any disclosure of Personal Information to third parties;
- your ability to correct, update and delete your Personal Information; and
- the security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control.
2. Gathering and Use of Personal Information.
We collect your Personal Information and store it on our site if you use the Site, pass the Verification, open an Account to use the Platform or perform any Transactions on the Platform.
We may use your Personal Information for the following purposes:
- to allow you to open and operate an Account on the Platform;
- to enable you to complete Transactions on the Platform;
- if you contact us, to reply to your queries;
- to analyze use of our Site;
- as required for regulatory purposes.
We will process your Personal Information only for the purpose(s) for which it has been provided to us.
3. User’s rights
To ensure the confidentiality, integrity and availability of your information to yourself, we may request you to confirm your identity by providing identification documentation and/or other methods prior to assisting you in exercising any of your rights.
In case when the user refuses to provide his identity we have the right to decline taking any actions except saving restricting processing, until we make sure that such actions are the true wish of the data subject. Crypterum.com may use automated processing to reduce the risks of fraud, money laundering and abuse of our services.
We will not able to provide you with some or all our services if you are against the automated processing On your written request sent to crypterum.com we can inform you of the Personal Information relating to you that we hold and the use and general disclosure of your Personal Information. We will also give you a copy of the Personal Information.
4. Disposal of Personal Information
If we do not have the obligation to provide you with the requested service or obligation to store personal information for regulatory or legal purposes, we will anonymize or dispose your personal information in accordance with acceptable industry and security standards so that it cannot be subsequently restored and contact you.
5. Fraud, Phishing and Email scams disclaimer
Please note, Crypterum.com is not in any partnership with entities representing themselves as s customer support agents, providing customer support services via phone and/or social media and promise to help solve your issues for money. Crypterum customer support is provided only via email [email protected] and Crypterum.com website and is always provided for free.
6. Security Capabilities and Policy for Transmission of Payment Card Details
Crypterum.com states: all of the sensitive users’ data is protected by several layers of encryption and several layers of security to prevent unauthorised access.
7. IP Addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
We use third party service provider(s), to assist us in better understanding the use of our Site. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our site, what products are browsed, and general Transaction information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our Site and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using the Platform. Our service provider(s) is/are contractually restricted from using information they receive from our Site other than to assist us.
9. Disclosure of Personal Information
We may make available the Personal Information that you provide to us to our affiliates, agents, representatives, trusted service providers and contractors for these limited purposes.
We may also share Users' Personal Information with financial institutions, insurance companies or other companies in the case of a merger, divestiture, or other corporate reorganization.
We may also share Users' Personal Information with law enforcement or regulatory agencies, as may be required by law.
Any third party which receives or has access to Personal Information shall be required by us to protect such Personal Information and to use it only to carry out the services they are performing for you or for Crypterum.com, unless otherwise required or permitted by law.
10. Correction⁄Updating⁄Deletion of Personal Information
You have the right to access your Personal Information and to require the correction, updating and blocking of inaccurate and/or incorrect data by sending an email to us at: [email protected].
You may also request the deletion or destruction of both the Account and Personal Information by sending an email to us at: [email protected]. Crypterum.com will action your request only where this is not inconsistent with its legal and regulatory obligations.
Upon your written request, we will inform you of the Personal Information relating to you that we hold and the use and general disclosure of your Personal Information. We will also give you a copy of the Personal Information we have retained. There may be a minimal charge for accessing your Personal Information.
We have implemented security measures to ensure the confidentiality of your Personal Information and to protect your Personal Information from loss, misuse, alteration or destruction. Only authorized personnel of Crypterum.com have access to your Personal Information, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.
12. Retention of Personal Information
15. Contact Us
Company name: AGREADOS LTD. Registered office: Lefkou Anastasiadi, 8, Strovolos, 2012, Nicosia, Cyprus